Uber drivers demand to uncover the Uber app’s algorithm and disclose how data is used
Uber drivers demand to uncover the secret computer algorithms used by Uber to manage their work in a test case that could increase transparency for millions of gig economy workers across.
According to the legal bid that was filed on Monday in Amsterdam, UK drivers with the support of the International Alliance of App-based Transport Workers (IAATW), Worker Info Exchange, and the App Drivers and Couriers Union (ADCU), a UK-based independent union formed for “app-based drivers and couriers” including Uber and Deliveroo.
Well the two UK drivers are demanding to see the huge amounts of data the ride-sharing company collects on them and how this is used to exert management control, including through automated decision-making that invisibly shapes their jobs.
The supporting union said transparency was essential in checking if Uber was exercising discrimination or unequal treatment between drivers. Well, the unions allege that Uber maintains “secret driver profiles” that include work-based performance classifications such as late arrival and rider cancellation rates, general attitudes, and behavioral notes.
This runs contrary to Uber’s insistence in many employment misclassification legal challenges across multiple jurisdictions worldwide that drivers are self-employed and not subject to management control.
the complaint says.
It argues that under GDPR regulations, which are similar in the UK and the Netherlands, app workers have the right to access “profiling” data, which includes evaluations of a person’s reliability, behavior, location, or movements.
The district court in Amsterdam will also be asked to fine Uber €10,000 for every day the company allegedly does not comply with data protection laws. Uber BV, based in the Netherlands, and Uber Technologies are cited in court documents (.PDF) as joint data controllers.
“Our privacy team works hard to provide any requested personal data that individuals are entitled to,” an Uber spokesperson told The Guardian. “We will give explanations when we cannot provide certain data, such as when it doesn’t exist or disclosing it would infringe on the rights of another person under GDPR.”
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