New bug found in Windows 10 2004 update breaks Windows Credentials Manager, here is how to fix?


Windows 10 May 2020 aka 2004 update has affected with a new bug that breaks Windows Credentials Manager

Microsoft released the Windows 10 May 2020 aka 2004 update back on 27th May with multiple changes and new features. But over the time the update has brought in multiple bugs that by which its users have suffered a lot. Windows 10 May 2020 aka 2004 update encountered bugs like unexpected restarts, printer port breakdown, NVIDIA driver issues, and much more.

A new bug discovered by Windows Latest says that the latest Windows 10 2004 update breaks the Windows official Credentials Manager. Windows Credential Manager is a Windows feature that was brought over to Windows 10. Since its debut in Windows 7, Credential Manager has helped users store both their web and Windows credentials in one convenient location which can be managed with just a few clicks. Windows Credential Manager is a digital locker that stores your saved login credentials — passwords, usernames, and addresses.

Below are the issues that users have reported on multiple threads  (123) on Microsoft’s community forum:

  • Users have reported that Outlook, Acrobat, Lastpass extensions repeatedly ask for credentials.
  • Microsoft Edge, Google Chrome, OneDrive also repeatedly ask for credentials.
  • Settings app periodically urges re-authentification.

Another bug reported by a user says that Windows security is unable to authenticate the VPN connections and is the same problem with the Windows credentials manager. The user also said that soon after upgrading its Windows 10 PC to May 2020 aka 2004 update the bug was encountered.

Taking about the solution to this issue users mentioned that many of them fixed it by reconnecting the Microsoft account to Windows. If reconnecting the account does not fix the problem then you can use the below workaround that may fix it.

  • Windows Search.
  • Search for ‘Command Prompt’ and run it with administrator privilege.
  • Run the following command and type enter:
  • sfc /scannowDism /Online /Cleanup-Image /RestoreHealth

If these steps also don’t fix the issue then you need to roll back to the previous Windows 10 version as Microsoft is yet to respond on this matter and maybe release a fix later. For more news on tech and cybersecurity stay tuned on Android Rookies by subscribing to our newsletter from here.


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