Lenovo advisory warns users to avoid installing the Windows 10 Version 2004 on their ThinkPad laptops as it can lead to crash and BSOD
Lenovo, the manufacturer of the popular range of ThinkPad laptops has warned that users should desist from upgrading to the latest Microsoft Windows version 2004 or the Windows 10 May 2020 update. Microsoft had released one of the biggest upgrades for its Windows 10 called the Windows 10 May 2020 Update, or version 2004 in the last week of May 2020.
Microsoft is still in the process of pushing Windows 10 2004 to all the Windows 10 users around the world but Lenovo wants you to hold back upgrading your ThinkPad laptop if and when the new 2004 version becomes available.
The Chinese laptop maker says that Windows 10 2004 is causing various issues, including the infamous Blue Screen of Death (BSOD) in the ThinkPad laptops that have been upgraded. Lenovo advisory for the X1 Carbon 7th Gen – (Type 20R1, 20R2) Laptop (ThinkPad) says that upgrading to the Windows 10 version 2004 could lead to the following issues:
- Blue Screen of Death (BSoD) when booting
- Blue Screen of Death (BSoD) when starting Lenovo Vantage
- Blue Screen of Death (BSoD) when running Windows Defender Scan
- Unable to login using Facescan biometrics with Windows Hello
- Errors in Device Manager related to Intel Management Engine
- Errors in Device Manager related to IR Camera
Lenovo warns that a series of devices, including ThinkPad models, could eventually crash due to bugs in the operating system, including problems with running a system scan with the built-in Windows Defender antivirus. It has also been reported that many users are unable to use the biometric login for Windows Hello.
According to Lenovo, these issues are caused by incompatible drivers conflicting with the virtualization features of Windows 10. The laptop maker says that disabling the virtualization features could solve the issues. If you own a ThinkPad laptop, you can Disable the Enhanced Windows Biometric Security setting in BIOS Setup -> Security -> Virtualization menu.
If you are still facing the BSOD issues or systems crash, you should roll back to the previous version of Windows 10. You can use this information resource to do so.
Lenovo says that the Windows 10 version 2004 bugs affect all ThinkPad laptops models from 2019 and 2020 and you should probably put off upgrading to the new Windows 10 version till the issues are fixed by Microsoft.